Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-pearl-effect-repair.collision-talk.com (hereafter referred to as “Mercedes Pearl Effect Repair” or “we,” “our,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and disclosure of personal data in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and its subsequent amendments, including the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our website at https://mercedes-pearl-effect-repair.collision-talk.com.
  2. Any mobile applications or services associated with our brand.
  3. All interactions between you and our company through various digital channels.

Please note that this policy does not extend to third-party platforms, apps, products, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You use our applications and services as an authorized user.
  2. You visit any websites linked to this privacy statement.
  3. You engage with us through communications like newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information about our users:

  1. Account Information: Details associated with your account creation, including user names and passwords.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  3. Financial Information: Banking details and financial records required for financial services or investments.
  4. Purchase Information: Transaction records, order histories, and product preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device (e.g., IP address, advertising ID) to deliver personalized content and ads.
  6. Location Data: GPS coordinates and location-based services data for mapping and localized offers.
  7. Feedback: Comments, reviews, ratings, and suggestions you provide to enhance our services.
  8. Social Media Information: User profiles, posts, and interactions shared on social media platforms when you connect with us on those sites.
  9. Product Information: Details about products or services you view, purchase, or express interest in.

We gather this data through direct user input, online forms, surveys, app interactions, and automated technologies like tracking cookies. Additionally, third parties may share personal data with us for specific purposes, respecting their privacy policies.

Cookies

Mercedes Pearl Effect Repair uses cookies to enhance your experience on our site and for analytics:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as navigating between pages.
  2. Preference Cookies: They remember your preferences for a personalized experience.
  3. Analytics Cookies: Used to collect aggregated data about our visitors’ behavior to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once this period expires or when you request deletion, we ensure that your data is securely deleted or anonymized from our systems.

Security Measures

Mercedes Pearl Effect Repair has implemented robust security protocols to protect your personal data:

  1. Encryption: We use encryption for secure data transmission and storage.
  2. Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.
  3. Access Controls: Only authorized personnel have access to sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults only, and we comply with applicable laws regarding child privacy.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access to your data and its use details.
  • Rectification or erasure of inaccurate or incomplete information.
  • Restriction on the processing of your data under specific circumstances.
  • Right to data portability for transferring your data to another controller.
  • Objection to the processing of your data, including grounds for legitimate interests.
  • Non-discrimination in our services and practices based on certain factors.
  • The right to file appeals or complaints with us or relevant authorities.

To exercise these rights, please contact our Data Privacy Team via the communication channels provided below.

Changes to Policy

Mercedes Pearl Effect Repair reserves the right to update this Privacy Policy at any time. Any significant changes will be notified on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us: